Shipping Policy

The checkout displays the shipping amount and order total before an order is submitted. Shipping rates and any free-shipping threshold are managed by the store. Do not assume free shipping applies unless it is shown for your order.

Provide a complete, accurate shipping address and email. If you need to correct an address or confirm that a destination can be served, contact us before ordering or as soon as you notice an error.

An order confirmation records the order; it is not a dispatch notice or a guarantee of delivery by a particular date. Online payment is not enabled yet and orders are recorded as pending payment.

Products are sold for laboratory research only. Follow the product's labeling and storage information. Any special packaging or temperature-control requirements should be confirmed with the store for the specific material before purchase.

Contact us about damaged, missing, incorrect or delayed shipments, including your order number and relevant details. Keep the packaging and photographs where available so the issue can be reviewed. Do not return materials without contacting the store first.

Shipping destinations; dispatch location; processing times; carriers and tracking; delivery estimates; temperature-control arrangements; customs or duties; and how lost, damaged or incorrectly addressed shipments are resolved. No delivery timeframe or replacement entitlement is promised by this draft.